This Privacy Policy (“Policy”) describes how Gen-X Clinics (“we”, “us” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on our website and any of its products or services (collectively, the “Website” or “Services”). It also outlines the choices available to you regarding our use of your Personal Information and how you can access and update this information.
This Policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.
Collection of Personal Information
We receive and store information you knowingly provide when completing any online forms on the Website. You may choose not to provide certain information, but this may limit your ability to use some features of the Website.
If you are unsure about what information is mandatory, please contact us.
Collection of Non-Personal Information
When you visit the Website, our servers automatically record certain information sent by your browser. This may include your device’s IP address, browser type, operating system, language preferences, pages visited, time spent on pages, search queries, access dates and times, and other statistics.
Use and Processing of Information
We may use collected information to:
Personalise your experience
Improve our Website and Services
Send notifications such as reminders or updates
Operate and maintain our Website and Services
Non-Personal Information is used only to detect potential abuse and create statistical insights on Website usage.
We process Personal Information where one of the following applies:
You have provided consent for one or more specific purposes.
Processing is necessary for the performance of an agreement with you or pre-contractual obligations.
Processing is required to comply with a legal obligation.
Processing relates to a task carried out in the public interest or under official authority.
Processing is necessary for legitimate interests pursued by us or a third party.
Information Transfer and Storage
Depending on your location, data transfers may involve storing your information in a country other than your own. You are entitled to know the legal basis of such transfers and the safeguards we apply.
Your Rights
As a User, you have the right to:
Withdraw consent previously given
Object to processing carried out on grounds other than consent
Request disclosure of processing activities and receive a copy of your data
Verify accuracy and request corrections
Restrict processing in certain circumstances
Request erasure of Personal Information
Receive your data in a structured, machine-readable format and request transfer to another controller
Requests can be made free of charge by contacting us (see “Contacting Us”).
Right to Object
If your Personal Information is processed for public interest, official authority, or legitimate interest, you may object by providing grounds related to your situation.
Where processing is for direct marketing, you may object at any time without justification.
Privacy of Children
We do not knowingly collect information from children under 13. If you are under 13, please do not provide Personal Information. Parents and guardians are encouraged to monitor internet use and contact us if they believe a child has provided data without consent.
Newsletters
You may voluntarily subscribe to newsletters. You may opt out at any time by following unsubscribe instructions or contacting us directly.
Cookies
The Website uses cookies to personalise your online experience. Cookies help us track usage, store preferences, and deliver tailored services. You can accept or decline cookies via your browser settings.
Some third-party services may also use cookies for advertising and analytics.
Do Not Track
Our Website does not currently respond to Do Not Track browser signals. Nonetheless, we limit collection and usage of personal information as described in this Policy.
Information Security
We secure your information on controlled servers with safeguards to protect against unauthorised access, use, or disclosure. However, no internet transmission can be guaranteed fully secure. You acknowledge the inherent limitations of online security.
Data Breach
In the event of a data breach, we may take appropriate measures, including investigation, reporting, and cooperation with authorities. If there is a risk of harm, we will notify affected individuals where required by law.
Legal Disclosure
We may disclose information if required by law or when necessary to protect rights, safety, or comply with government requests. In the event of a business transition such as a merger or acquisition, user data may be transferred as part of the assets.
Changes to This Policy
We reserve the right to modify this Policy at any time. Updates will be posted on this page with a revised “effective date.” Continued use of the Website indicates acceptance of changes.
Acceptance of This Policy
By using our Website or Services, you acknowledge that you have read, understood, and agreed to this Policy. If you do not agree, you should discontinue use of the Website and Services.
This Privacy Policy (“Policy”) describes how Gen-X Clinics (“we”, “us” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on our website and any of its products or services (collectively, the “Website” or “Services”). It also outlines the choices available to you regarding our use of your Personal Information and how you can access and update this information.
This Policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.
Collection of Personal Information
We receive and store information you knowingly provide when completing any online forms on the Website. You may choose not to provide certain information, but this may limit your ability to use some features of the Website.
If you are unsure about what information is mandatory, please contact us.
Collection of Non-Personal Information
When you visit the Website, our servers automatically record certain information sent by your browser. This may include your device’s IP address, browser type, operating system, language preferences, pages visited, time spent on pages, search queries, access dates and times, and other statistics.
Use and Processing of Information
We may use collected information to:
Personalise your experience
Improve our Website and Services
Send notifications such as reminders or updates
Operate and maintain our Website and Services
Non-Personal Information is used only to detect potential abuse and create statistical insights on Website usage.
We process Personal Information where one of the following applies:
You have provided consent for one or more specific purposes.
Processing is necessary for the performance of an agreement with you or pre-contractual obligations.
Processing is required to comply with a legal obligation.
Processing relates to a task carried out in the public interest or under official authority.
Processing is necessary for legitimate interests pursued by us or a third party.
Information Transfer and Storage
Depending on your location, data transfers may involve storing your information in a country other than your own. You are entitled to know the legal basis of such transfers and the safeguards we apply.
Your Rights
As a User, you have the right to:
Withdraw consent previously given
Object to processing carried out on grounds other than consent
Request disclosure of processing activities and receive a copy of your data
Verify accuracy and request corrections
Restrict processing in certain circumstances
Request erasure of Personal Information
Receive your data in a structured, machine-readable format and request transfer to another controller
Requests can be made free of charge by contacting us (see “Contacting Us”).
Right to Object
If your Personal Information is processed for public interest, official authority, or legitimate interest, you may object by providing grounds related to your situation.
Where processing is for direct marketing, you may object at any time without justification.
Privacy of Children
We do not knowingly collect information from children under 13. If you are under 13, please do not provide Personal Information. Parents and guardians are encouraged to monitor internet use and contact us if they believe a child has provided data without consent.
Newsletters
You may voluntarily subscribe to newsletters. You may opt out at any time by following unsubscribe instructions or contacting us directly.
Cookies
The Website uses cookies to personalise your online experience. Cookies help us track usage, store preferences, and deliver tailored services. You can accept or decline cookies via your browser settings.
Some third-party services may also use cookies for advertising and analytics.
Do Not Track
Our Website does not currently respond to Do Not Track browser signals. Nonetheless, we limit collection and usage of personal information as described in this Policy.
Information Security
We secure your information on controlled servers with safeguards to protect against unauthorised access, use, or disclosure. However, no internet transmission can be guaranteed fully secure. You acknowledge the inherent limitations of online security.
Data Breach
In the event of a data breach, we may take appropriate measures, including investigation, reporting, and cooperation with authorities. If there is a risk of harm, we will notify affected individuals where required by law.
Legal Disclosure
We may disclose information if required by law or when necessary to protect rights, safety, or comply with government requests. In the event of a business transition such as a merger or acquisition, user data may be transferred as part of the assets.
Changes to This Policy
We reserve the right to modify this Policy at any time. Updates will be posted on this page with a revised “effective date.” Continued use of the Website indicates acceptance of changes.
Acceptance of This Policy
By using our Website or Services, you acknowledge that you have read, understood, and agreed to this Policy. If you do not agree, you should discontinue use of the Website and Services.